Branch Owner

Salvador Serrano Jr.

Branch Owner & Agent

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Boat

When the water gets a little choppy, you want to know someone will be there to smooth things over. That's why we offer boater coverage that is specific to your boat or watercraft, covering you for bodily injury, property damage, medical payments and collisions. Because, at the end of the day, we're all in the same boat – together.

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Event

You do your best to make sure the events in your life are uneventful. But even the best laid plans often go awry. That’s why we offer special event insurance. Which simply means that if your social gathering, community festival, business party, convention or wedding doesn’t go off without a hitch, you can rest easy knowing that TWFG will be there to help make certain that mishaps or misfortune don’t steal the spotlight.

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Flood

The weather forecast may not always predict it, but tides do turn. And property that was once high and dry can suddenly find itself in deep trouble. That’s why we offer flood insurance which allows you to protect everything from your basement to your baseboards. Some locations prone to flooding are required by federal law to have flood insurance, which is not covered by homeowner’s policies. So, don’t be unprepared when drywall becomes wet.

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Life

Securing your family's financial future starts with insuring yours. It can feel like a daunting task, but we're here to make it a little less taxing. And while there are several insurance policies for accelerated death, critical illness, or even long-term care, it's important your coverage best suits you. After all, it's your life – but we'll be here to protect it.

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Motorcycle

Ask any biker: motorcycles are as fun to ride as they are dangerous. That's why we offer comprehensive coverage for risks like injury, uninsured motorists and medical payments, no matter what you ride. Because in the event of an accident, you want to know someone will be there to get you back on that iron horse quickly and safely.

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RV

When it comes to RVs, life can take a lot of unexpected turns. That's why we provide protection for all motor homes and trailers, covering you for injuries, property damage, comprehensive and collision, as well as protecting you from uninsured drivers. Whether it's your home, or your home away from home, we want to make sure you're safe.

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Umbrella

Like they say: It's good to be prepared for a rainy day. Personal Umbrella insurance offers additional coverage beyond homeowners', health and vehicle, protecting you from major claims and lawsuits, like libel, slander and defamation of character. So, if and when it rains, know that we'll be pouring every ounce of ourselves into protecting you.

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Business Owners Policy

For small to medium-sized businesses, finding the right coverage is a very big deal. That’s why we’re here to help. Business Owners Policy (BOP) typically provides basic coverage for your building, liabilities, inventory, equipment and any processes interruption, with the option for business-specific add-ons. You can’t control the future, but you can control how you plan for it.

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Home/Renters

Even your house needs a roof over its head. From structural protection to coverage for your valuables, we can find the right way to keep your home or apartment safe – both inside and out. Because the place you call home will always be your most important asset.

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Auto

We're driven to keep you covered on the road. Our auto insurance policies are designed to cover your individual needs when it comes to you and your vehicle, as well as protect you from a variety of other unforeseen risks. No matter where you're headed, we want you to have the peace-of-mind for the journey ahead.

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Locations

3311 Preston Ave
Pasadena, Texas 77505
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120 E 8th St Suite 2,
Deer Park, Tx 77536
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I opened the Serrano Agency, with a vision to provide excellent customer service and make a difference from the competition. These days it is very important to be able to take care of your customer’s needs. We work to provide extremely competitive prices and to make sure every customer leaves happy with the price and service they received. By Being Kind, respectful, honest, cheerful and gracious and understanding their needs and their family’s needs, to protect their most valuable assists. We embrace the opportunity to be a part of your story. You’re the reason we’re in business. And helping you protect the things that matter most to you is what matters most to us. We would love to help you with all your insurance needs, whether its Auto, Home, life or Business Insurance.  Please call our office 281-937-4388.

We are your local Insurance Agency located in Pasadena & Deer Park. As a client you receive professional and helpful advice to meet your goals while protecting your assets.

Our agency is 100% dedicated to providing one-on-one service that is completely tailored to your needs. We specialize in protecting what is most important to you, such as FAMILY. We aim to educate our clients on the difference between merely purchasing a policy and obtaining total peace of mind.

At the Serrano Insurance Agency, we don’t only sell insurance. We are dedicated to helping our clients solve their worries and making sure that their goals are met. Our task is to identify what matters most to our clients now and in the future with the intent of helping them protect their assets and accumulating wealth.

The Serrano Insurance Agency was formed in May of 2015 by Salvador Serrano Jr..

As the Agency Owner, Salvador’s responsibility is to make certain that customers receive unparalleled service. He works together with his team to assure that his clients receive more than just customer service but instead customer satisfaction through trust, sincerity and genuine friendship.

The satisfaction of his clients and his employees are the keys to the success the agency has had over the years.. Sal’s first and utmost goal is to protect what is most important for his clients, such as family

At the end of the day, TWFG is a company that cares. We care about our customers, their customers, their families, and the communities in which they have chosen to build their lives. And we wouldn't be the company we are today without the caring people who make it possible. Those who come in every day with the hope – the goal – of making a real difference in the lives of the people we protect. We treat you like one of our own. Because you are.

Our Team

Esmeralda 's Profile Photo

Esmeralda Serrano

Office Manager

Auto, Home/Renters, Motorcycle, Umbrella, Boat, RV, Flood, Wind, Event, Luxury Items, Business Owners Policy, Commercial Bonds

Office: 281-937-4388
Fax: 281-916-3880
Email: Eserrano@twfg.com
Languages: spanish, English
Location: 3311 Preston Ave
Pasadena, Texas 77505
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Sandra Luviano

Sales

Auto, Home/Renters, Motorcycle, Umbrella, Boat, RV, Flood, Wind, Event, Luxury Items, Business Owners Policy, Commercial Bonds

Office: 281-937-4388
Fax: 281-916-3880
Email: Sluivano@twfg.com
Languages:
Location: 3311 Preston Ave
Pasadena, Texas 77505
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Alisha Rodriguez

Sales

Auto, Home/Renters, Motorcycle, Umbrella, Boat, RV, Flood, Wind, Event, Luxury Items, Business Owners Policy, Commercial Bonds

Office: 281-937-4388
Email: Arodriguez@twfg.com
Languages:
Location: 3311 Preston Ave
Pasadena, Texas 77505
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Rebeca Martinez

Customer Service

Auto, Home/Renters, Motorcycle, Umbrella, Boat, RV, Flood, Wind, Event, Luxury Items, Business Owners Policy, Commercial Bonds

Office: 281-937-4388
Email: beccs.martinez@twfg.com
Languages: Spanish, English
Location: 3311 Preston Ave
Pasadena, Texas 77505
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Pricilla Lerma

Sales Agent

Auto, Home/Renters, Life/Health, Motorcycle, Umbrella, Boat, RV, Flood, Wind, Event, Luxury Items, Business Owners Policy

Office: 281-937-4388
Email: Plerma@twfg.com
Languages: English
Location: 3311 Preston Ave
Pasadena, Texas 77505
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Angie Eguren

Customer Service Agent

Auto, Home/Renters, Motorcycle, Umbrella, Boat, RV, Flood, Wind, Event, Luxury Items, Business Owners Policy, Commercial Bonds

Office: 281-937-4388
Email: Aeguren@twfg.com
Languages: Spanish, English
Location: 3311 Preston Ave
Pasadena, Texas 77505
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Patricia Perez

Sales

Auto, Home/Renters, Life/Health, Motorcycle, Umbrella, Boat, RV, Flood, Wind, Event, Luxury Items, Business Owners Policy, Commercial Bonds

Office: 281-937-4388
Fax: 281-916-3880
Email: patricia.perez@twfg.com
Languages: Spanish, English
Location: 3311 Preston Ave
Pasadena, Texas 77505

Awards

A Few Of Our Insurance Carrier Partners